Terms and Conditions.

Gilbert Art Services – Terms and Conditions

1. Introduction Welcome to Gilbert Art Services. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

2. Services Provided Gilbert Art Services specializes in professional art installation, picture hanging, and curation services. Our services include, but are not limited to:

  • Hanging framed/unframed artwork, mirrors, and photographs.

  • Installing art security systems and rail hanging systems.

  • Providing expert placement and curation advice.

  • Handling and transportation of artwork.

3. Booking and Payment

  • All services must be booked in advance via our website, email, or phone.

  • A deposit may be required for large-scale installations.

  • Full payment is required upon completion of services unless otherwise agreed.

  • Payments can be made via bank transfer, credit/debit card, or cash.

4. Cancellations and Rescheduling

  • Clients may cancel or reschedule their appointment up to 48 hours in advance without penalty.

  • Cancellations made less than 48 hours before the scheduled appointment may be subject to a cancellation fee.

  • Gilbert Art Services reserves the right to reschedule services in case of unforeseen circumstances.

5. Liability and Insurance

  • While we take the utmost care in handling artwork, Gilbert Art Services is not liable for pre-existing damage to items or for damages resulting from inadequate wall structures or fixings provided by the client.

  • Clients are responsible for ensuring their wall surfaces are suitable for installation.

  • We carry professional indemnity insurance; however, clients are advised to ensure their artworks are insured against damage or loss.

6. Health and Safety

  • Our team adheres to all relevant health and safety guidelines during installation.

  • Clients must ensure a safe working environment, free from obstructions and hazards.

  • We reserve the right to refuse service if conditions are deemed unsafe.

7. Client Responsibilities

  • Clients must provide accurate details regarding artwork specifications, wall types, and installation requirements.

  • If additional materials or equipment are needed due to incomplete information, additional charges may apply.

8. Intellectual Property

  • Any artistic designs, placement arrangements, or consultation advice provided by Gilbert Art Services remain our intellectual property.

  • Clients may not use or reproduce our placement plans for commercial purposes without permission.

9. Confidentiality

  • We respect client privacy and will not disclose personal or business details to third parties without consent, except as required by law.

10. Governing Law

  • These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes shall be resolved in the courts of England and Wales.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions, please contact us at info@gilbertartservices.com.